We are a nonprofit ministry • You can help us bring hope, help, and healing to others
Frequently Asked Questions

FAQs

faq

Questions for us?

When considering our services, we understand that questions can arise. These FAQs may help answer some of those questions.

Please read through these answers, and let us know if there is anything that we can help you with! Get in touch with us on our Contact Us Page.

Yes, we have providers that accept most insurance plans.  Not all of our providers accept all insurance. Feel free to contact our office to check which providers accept your insurance.  Direct pay is available through all of our providers.

Yes, we do have providers that accept some EAP’s.  You can contact our office to check which providers accept your EAP.

We accept cash, check, debit, and credit cards.  Health Savings Accounts (HSA) and Flexible Spending Accounts (FLEX) will usually cover services as well.

Almost all counseling sessions are scheduled for 50 minutes.

We require you to give us a 24-hour notice of canceling an appointment, or you could be charged for the appointment.

We have worked tirelessly to improve access, and depending on the provider and/or service requested, we can typically get you scheduled in one to six weeks. Some providers do have waiting lists, so your appointment could be further out than six weeks.

If you or a loved one is experiencing suicidal crisis or feel like you need to speak with someone about your mental health immediately, call 988 to speak with a caring counselor who is here for you.

You are not alone.

We are an interdenominational Christian mental health services provider.

Valley Christian Counseling & Wellness opened in September 1991 in Fargo through the vision of the late Dr. Todd and several area churches. Valley Christian was established to be an extension of and a support to local pastors and churches.

No, we do not offer a sliding fee scale. However, several churches and individuals help support our Client Assistance Fund (CAF) for people who otherwise could not receive services due to financial hardship.

Monday: 8:00 am – 5:00 pm
Tuesday: 8:00 am – 5:00 pm
Wednesday: 8:00 am – 5:00 pm
Thursday: 8:00 am – 5:00 pm
Friday: 8:00 am – 12:00 pm

We do offer some evening appointments Tuesday, Wednesday & Thursday.

We have several opportunities throughout the year, including Giving Hearts Day and Fully Alive. Join our mailing list on our Contact Us page to stay current on all the ways you can get involved here at Valley Christian.

Valley Christian needs financial support to continue offering a wide range of Christ-centered services that help individuals grow spiritually, mentally, physically, and emotionally. As a non-profit, we rely on donations to keep our services accessible, ensuring that everyone—regardless of their financial situation—can receive the care and support they need.

Financial support also helps sustain our outreach programs, enhance our services, and invest in new tools and resources that bring hope and healing to those we serve. Your generosity allows us to fulfill our mission of helping people become more fully alive through Christ.

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Smiling woman talking to counselor
Group of men and women listening

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